Reference

How bvt99 Handles Your Personal Information

When you open an account with us, we collect certain personal details to verify your identity and process your transactions through bKash, Nagad, or Rocket.

Account data protectedbKash, Nagad, Rocket wallet info handled securelyNo third-party sale of personal dataYou can request data deletionContact us to update your records

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HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply several layers of protection to keep your account and payment details secure. Here is what each layer covers and how you interact with it.

Encrypted Account Data Your login credentials and linked wallet numbers — bKash, Nagad, Rocket — are stored in encrypted form. We do not display your full wallet number anywhere in the interface after it is saved.

Cookie Controls We use session cookies to keep you logged in and analytics cookies to understand how you move through the account area. You can clear cookies via your browser settings at any time.

Data Retention Policy Active account data stays on file while your account is open. If you close your account, we retain transaction records only for the period required under applicable financial rules, then delete them.

Requesting Your Data You can ask us for a copy of the personal data we hold about you. Submit the request through live chat or email, verify your identity with your registered contact number, and we will prepare your records.

PRIVACY CONTACT PATHS

Reach Us About Your Personal Data

If you want to review what data we hold, correct something inaccurate, or request that we delete your account records, reach out through any of the channels below. We aim to respond to data-related requests within a reasonable time, and we will confirm receipt of your message before we start processing it.

Email Support Send your data request or privacy concern to our support email. Include your registered account number so we can locate your records without delay.

Live Chat Use the live chat window inside your account dashboard to flag a privacy concern directly. An agent will escalate it to our data team on your behalf.

Account Settings For basic updates — phone number, linked bKash or Nagad wallet — go to Account Settings in your profile. Changes take effect once verified by our team.

Data We Gather and Why We Use It

bvt99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when registering — your name, contact number, and the mobile wallet details you use for deposits and withdrawals via bKash, Nagad, or Rocket. Transaction records are kept to verify that payments cleared correctly and to resolve any disputes about your

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account balance. We also gather device and session data, such as your browser type and IP address, to detect unusual login attempts and protect your account from unauthorised access. Cookies help us remember your session preferences so you do not have to log in repeatedly from
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the same device. We do not sell or rent your personal information to third parties for marketing purposes. Some data may be shared with payment processors — for example, when a bKash or Rocket transaction needs confirmation — but only to the extent required to complete
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that specific operation. Retention periods vary by data type: active account data is held while your account remains open; transaction logs are kept for the period required under applicable financial regulations. Availability of our services and the handling of your data depend on your local law
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and the eligible regions we support.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy at bvt99

These are the questions we hear most often from people who want to understand how their personal data is managed. If your question is not here, contact us through live chat.

We collect your name, mobile number, and the wallet details you use — bKash, Nagad, or Rocket. We also log the device and IP address used at registration for security purposes.

No. Your linked wallet number is masked in the account interface and is only used internally for processing deposits and withdrawals. No other account holder can see it.

Yes. Send a deletion request through email or live chat with your registered contact number. We will close your account and remove personal data, retaining only what financial regulations require us to keep.

We share data only with payment processors when a bKash, Nagad, or Rocket transaction requires verification. We do not sell your data or pass it to advertisers.

Go to Account Settings in your profile dashboard and submit the updated details. Our team verifies the change before it takes effect, which protects your account from unauthorised edits.

Transaction logs are kept for the period required under applicable financial regulations. After that window closes and your account is inactive, records are deleted from our active systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How bvt99 Handles Your Personal Information

Data Handling, Cookies and Account Security

Reach Us About Your Personal Data

Common Questions About Your Privacy at bvt99

01 What personal data does bvt99 collect when I register?

02 Is my bKash or Nagad wallet number visible to other users?

03 Can I ask bvt99 to delete my account and all my data?

04 Does bvt99 share my data with any third parties?

05 How do I update my phone number or linked wallet?

06 How long does bvt99 keep my transaction history?

Privacy Policy

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